Firewall and antivirus.

Firewall and antivirus.

For both on-premise and hosting, our software makes connection to our licencing server for information.

Firewalls and antivirus can block this process.
firewalls can block internet access to websites for the whole company.
antivirus can prevent programs from accessing the internet.

Firewall exist in a variety of types, please check with your IT vendor on how to process the settings.

please allow the following host through the firewall.

webservice.ocisg.com
webservice2.ocisg.com

for both http and https port.


As there are plenty of antivirus software out there, you'll need to check with the antivirus software support on where you need to enter the following settings.
there are 3 programs that will access the internet.

AC10
for on-premise 
C:\Program Files (x86)\OCiSystem\OCi Accounting System V10\OCACStart.exe 
%localappdata%\OCiSystem\AC10\updater\OCACUpdater.exe
%localappdata%\OCiSystem\AC10\bin8\ocac.exe 

for hosting
C:\Program Files (x86)\OCiSystem\OCi Accounting System V10R2\OCACStart.exe 
%localappdata%\OCiSystem\AC10R2\updater\OCACUpdater.exe
%localappdata%\OCiSystem\AC10R2\bin8\ocac.exe 

SAM
for on-premise 
C:\Program Files (x86)\OCiSystem\OCi SAM System\SAMStart.exe 
%localappdata%\OCiSystem\SAM\updater\Updater.exe
%localappdata%\OCiSystem\SAM\bin\ocac.exe 

for hosting 
C:\Program Files (x86)\OCi System Pte Ltd\OCi SAM System (Hosting)\SAMStart.exe 
%localappdata%\OCiSystem\SAMR2\updater\Updater.exe
%localappdata%\OCiSystem\SAMR2\bin\ocac.exe 

CW09
for Chequewriter
C:\Program Files (x86)\OCiSystem\OCi Cheque Writer V9\OCCWStart.exe 
%localappdata%\OCiSystem\CW09\updater\OCCWUpdater.exe
%localappdata%\OCiSystem\CW09\bin\occw.exe 

depending on your antivirus you'll need to enter the following into the exception list or something similar.

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