OCi Support

Announcement

GST Rate Change
Updates will be rolling out to groups of customer from Oct 2023.
Please read the guide below on the action you need to take.


Deprecating Version Notice - Cheque Writer System Version 9

As part of the effort to continually improve OCi Software System, updates and fixes are created and released for recognized issues.

However in view of limited resources, it is of no alternative, that we have to discontinue technical support for older software versions.

Please be informed that we are no longer providing any technical support or telephone help for Cheque Writer System Version 9 effective from 1.July.2022.
**Do note that support will be reinforced to active maintenance users till the end of the contract date.

Please refer to our product support life cycle link below:


What is EOL?
EOL stands for End of Life for the particular software version.
This means that all Product development has ceased and supporting infrastructure will be repurposed.

What is the impact of Cheque Writer System Version 9 EOL on me?
  • No further development/bug fixes/patches.
    This means that no further rectification or coding work will be done for any reported bugs or issues.
  • No further changes to licences.
    We will have no resources to handle any administrative changes relating to software licences.
  • No further change of PC.
    Any switching of PC or Database location, etc cannot be addressed.
  • No technical/user support.
    There will be no personal allocated to attend or address any form of support for Cheque Writer System Version 9.
If you have already upgraded please ignore this.
If you wish to upgrade to our new version please contact cs@ocisg.com
Thank you for your support.

Notification of End Of Life (EOL) for Accounting Version 10 (AC10)

When was AC10 first launched?

AC10 was launched in the year 2010, and yes it has been operational for over 10 Years!


What is EOL?

EOL stands for End of Life for the particular software version.

This means that all Product development has ceased and supporting infrastructure will be repurposed.


What is the impact of AC10 EOL on me?

  • No further development/bug fixes/patches. This means that no further rectification or coding work will be done for any reported bugs or issues.

  • No further changes to licences. We will have no resources to handle any administrative changes relating to software licences.

  • No changing of PC. Any switching of PC, etc cannot be addressed

  • No technical/user support. There will be no personal allocated to attend or address any form of support for AC10.

If you have already upgraded please ignore this.

If you wish to upgrade to our new version please contact cs@ocisg.com

Thank you for your support.



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